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Our refund policy is designed to provide transparency and fairness to all customers. Please review the conditions below before making any cancellations:
Cancellation by Customer
Full refund if cancellation is made within 24 hours of booking.
Partial refund (after deduction of service/transaction charges) if cancelled before the travel date as per package terms.No refund for cancellations made within 24 hours of departure or after the travel date has passed.
Cancellation by Company
If the trip/service is cancelled due to unforeseen circumstances (operational issues, weather conditions, or government restrictions), customers will receive a full refund or an option to reschedule.
Non-Refundable Services
Certain services like visa fees, insurance charges, and promotional bookings are non-refundable.
Refund Process
Refunds will be processed within 7–10 working days through the original payment method.
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